How to Use Family Connect
Care communication and Digital Therapeutics at your fingertips. Let’s use it!
Install Family Connect
Step 1: Download the Family Connect App
Create an Account by Invite Email
Step 2a: Use the Invitation Email to Login to Your New Family Connect Account!
Create a Family Connect Account
Step 2b: How to make a new Family Connect Account if you didn’t receive an email Invitation.
Login to Family Connect
Step 3: Sign in to your Family Connect Account
Link to Companion
Step 4: How to Connect to an Existing Companion Profile
Change Your Family Connect Password
Watch: How to Change your Family Connect Password
How to Send a Message
How to Send a Message to Companion, Family Connect, or Clinical Connect Users.
Make a TeleVisit Video Call
Watch: Make a TeleVisit Video Call from Family Connect to Companion!
Invite Family Members
Watch: How to Add a Family Member to a Companion Profile
Watch: Snapshot Report. A quick preview of your mom’s health and happiness status.
Goal Trends Report
Watch: Goal Trends Report. Review your mom’s health and happiness from the past two weeks.
View Companion Programs
Watch: View Companion Programs. Family Connect lets you see what’s on your mom’s Companion.
Add a Trusted Voice™
Watch: Add a Trusted Voice™️. Add a personal touch to your loved one’s therapies. Create a Trusted Voice™️ Message.
Family Connect Overview
Watch: Family Connect Overview. Learn how Family Connect’s features can help you care for your loved one.
How to Update SimpleC Family Connect
Learn how to update Family Connect with Video and Step-by-Step instructions.