How to Use Family Connect

Care communication and Digital Therapeutics at your fingertips. Let’s use it!

Setup Guide

Step 1: Download the Family Connect App

Step 2a: Use the Invitation Email to Login to Your New Family Connect Account!

Step 2b: How to make a new Family Connect Account if you didn’t receive an email Invitation.

Step 3: Sign in to your Family Connect Account

Step 4: How to Connect to an Existing Companion Profile

Watch: How to Change your Family Connect Password

How to Send a Message to Companion, Family Connect, or Clinical Connect Users.

Watch: Make a TeleVisit Video Call from Family Connect to Companion!

Watch: How to Add a Family Member to a Companion Profile

Watch: Snapshot Report. A quick preview of your mom’s health and happiness status.

Watch: Goal Trends Report. Review your mom’s health and happiness from the past two weeks.

Watch: View Companion Programs. Family Connect lets you see what’s on your mom’s Companion.

Watch: Add a Trusted Voice™️. Add a personal touch to your loved one’s therapies. Create a Trusted Voice™️ Message.

Watch: Family Connect Overview. Learn how Family Connect’s features can help you care for your loved one.

Learn how to update Family Connect with Video and Step-by-Step instructions.