Watch: How to Add a New Companion Profile Using Clinical Connect
If a new patient is added to your community, follow these steps to create a profile for them.
Clinical Connect is our portal for doctors, nurses, technicians, and care managers. Use the Clinical Connect app to safely and securely care for your Companion users and communicate with their families.
Contact us for additional support.
Call 1-866-276-3546 or email us at firstname.lastname@example.org
Step by Step:
How to Add a New Companion Profile With Clinical Connect
Step 1: On the Clinical Connect home screen, press the blue “+Add” button in the bottom right corner.
On the “Companion User Demographic” page,
Step 2: Fill out the information about the new patient, then press the blue “Next” button at the bottom of the page.
On the “Initial Reminders” page,
Step 3: If you would like, you can select a relevant reminder for the patient. When done, press “Next.”
On the “Companion Initial Set-up” page,
Step 4: If you would like, you can select the patient’s diagnoses. When done, press “Next.”
This step will help build digital therapies for the patient’s Companion.
On to the “Music” page,
Step 5: If you would like, you can select the patient’s music preferences. When done, press “Next.”
This will help add personalized music to the patient’s Companion therapies and reminders.
On the “Life Story” page,
Step 6: If you would like, you can select the patient’s interests. When done, press “Next.”
This will help add personalized shows to the patient’s Companion.
On the “Complete Initial Set-up” page,
Step 7: Select the blue “Continue” button.
On the “Congratulations” page,
Step 8: Select the blue “Continue to Dashboard” button.
This will take you to the new profile you have created!
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