Link to Companion

How to Connect to an Existing Companion Profile
VideoStep-by-Step

Watch: How to Connect to an Existing Companion Profile

You do not need to do this step if you used the Family Connect Email Invitation (Step 2a) to create an account and login! If you created a new Family Connect account from scratch, please follow the instructions below to connect your Family Connect account to a Companion. 

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Step by Step:

How to Connect to an Existing Companion Profile (For the first time)

If you created a family connect account through the email invitation (Step 2a), you do not have to do this step, you are already connected to a Companion. If you created a Family Connect account from scratch (Step 2b), please follow the instructions below to link your Family Connect account to a Companion.

After you login to Family Connect for the first time, on the Welcome Screen,
Step 1: Select the “Connect to Existing Profile” button.

On the “Connect to Existing Profile” page,
Step 2: Type in the activation code.

In the “This person is my” drop-down,
Step 3: Select your relationship with the Companion user.
For example, if the Companion user is your mother, select “Parent.”

When you are done,
Step 4: Select the “Connect” button.

 

Tutorial Complete!

Your Family Connect is setup! View our other Family Connect guides to learn how to use the app:

Step by Step:

How to Connect to Another Existing Companion Profile

To add an additional Companion user:

On the Family Connect Main Screen,
Step 1: Select the blue “Add” button in the bottom right corner.


An “Add Profile” pop up will appear,
Step 2: Select “Connect to Existing Profile.”


On the “Connect to Existing Profile” page,
Step 3: Type in the Companion’s activation code, select your relationship with the Companion user, then press “Connect.”

 

Tutorial Complete!

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