How to Make a TeleVisit Call

Use Family Connect to Start a TeleVisit Video Call to Companion!

Watch: Make a TeleVisit Video Call from Family Connect to Companion!

Family Connect is our portal for the family and friends of your loved one, the Companion user. Use the Family Connect app to safely and securely care for your loved one and communicate with their Clinical Connect caregivers. Share your photos, videos & voice recordings to personalize their Companion shows, therapies & reminders!


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Step by Step:

How to Make a TeleVisit Call with Family Connect

On the Family Connect home page,

Step 1: Select the name of person you want to call.

On the person’s profile,

Step 2: Select the blue “Call” button on bottom right corner of the screen.

In the “Outgoing Call Type” popup menu,

Step 3: Select “Video Call” or “Voice Call”

This will start the call.


When the call is done,

Step 4: Select the red “Disconnect” button.

After the call ends,

Step 5: Type in a note about the call.


Tutorial Complete!

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