Family Blogs
Clinician Check-in
Keep track of who visits mom and when they’ve visited.
Updated Notifications
Important information in the right places.
The Goal Trends Report
Monitor Mom’s care goal status over time.
The Snapshot Report
A two-week summary at a glance.
The Visit Assessment
Record Mom’s daily measures during your visits.
The 2019 Caregiver Update
The February 2019 Family Connect & Clinical Connect Update Has Arrived.
February 2019 Update Coming Soon
We are excited to announce SimpleC’s upcoming Family and Clinical Connect updates. It will release February 2019.
Report Rollout
The Visit Report gives you the opportunity to record how your loved one’s day is going. This daily 30-second Visit Report will be the basis for our Client Snapshot and reporting for you and your family.
How to Update SimpleC Family Connect
Learn how to update Family Connect with Video and Step-by-Step instructions.
2018 Family Connect Update
The new 2018 Family Connect Update has arrived! This massive update includes so many new features that we’re very excited to introduce to you.
Picture Perfect
Family Connect’s in-app camera will crop and skew photos for you. Upload perfect pictures of your old photographs.
Complete Connection
Family Connect now has alerts, notifications, and in-app messaging. Stay in the loop and connect with your network of family members and clinicians.
Detailed Dashboard
Read all of your important notices in one spot, the dashboard. Stay on the ball and in-touch with changes and raising problems in your Companion user’s health.
Emotions of Caregiving
Caregiving can take on many forms. It’s not always easy. You had responsibilities before you became a caregiver. Now you have more. You have a new role in your loved one’s life. We understand what that’s like. Let us help.
Add Your Voice
Your voice is very important. You know the message and personality of your loved one best. Your voice is a trusted source. To add your Trusted Voice™ to an existing therapy, follow these simple steps…
What is Trusted Voice™?
Everyone knows the voices of their friends and family members. You call as often as you can, daily or weekly. But your voice can be helpful multiple times throughout the day. SimpleC has a new way for your voice to help: Trusted Voice™ Therapy.
Reminders That You Care
One of the toughest parts of caregiving is the repetition. You don’t like repeating yourself again and again. Your loved one does not like getting constant instructions. No one wants to be dependent.
The Doctor Wants What?
The doctor’s orders do not put the actual changes in motion. Paper procedures and prescriptions do not keep those new routines consistent. Your loved one needs your help to build a new routine; a new lifestyle.
Evolve the Routine
Aging and illness cause complexity and change. Your loved one’s lifelong routine no longer works. Routines must evolve. Commitments must adjust. This leads to more change and more difficulties.
It’s a Tool, Not a Toy
As we age, our need to remember appointments, follow schedules, participate in therapies, and connect with family and friends grow increasingly more important. Technology has become the most innovative and supported method to accomplish these necessary tasks.
Caregiver Blogs
Clinician Check-in
Keep track of who visits mom and when they’ve visited.
Updated Notifications
Important information in the right places.
The Goal Trends Report
Monitor Mom’s care goal status over time.
The Snapshot Report
A two-week summary at a glance.
The Visit Assessment
Record Mom’s daily measures during your visits.
The 2019 Caregiver Update
The February 2019 Family Connect & Clinical Connect Update Has Arrived.
February 2019 Update Coming Soon
We are excited to announce SimpleC’s upcoming Family and Clinical Connect updates. It will release February 2019.
Your Voice Can Help
A personal voice message can cheer the person up. It can give instructions to clear confusion. It can work wonders to make the day go by smoothly.
Schedules Make Life Easier
It’s challenging to provide pleasant personal care. There are so many tasks to do and so little time to do them. Care can be hard. Sometimes the person does not feel like doing a task. Sometimes they get confused by a new pill or routine. Plans of care are difficult to perform when everyone is not on the same page.
Establish Stability in a Time of Need
Professional caregivers will tell you that it all starts with building trust. The best care starts with a trusting relationship. Building this positive relationship takes time. Let’s create a trusting relationship between you and the people you care for. Let’s relieve your stress and struggle.
Bring Stories to Life, Everyday
You can be an active part of your loved one’s care. You can help them stay engaged by reminding them of activities, tasks, responsibilities, and appointments. Create a scheduled show that serves as a motivating reminder.
Support Aging with Dignity
You’re a caregiver. You care. That’s what you do. It’s more than your job, it’s your passion. Let SimpleC help you provide the best care possible. Improve the health and happiness of those you care for every day.
Drugs Are Not the Only Option
Supporting and improving mood is hard work. It takes time. It’s every day. Drugs might be able to address the symptoms, but SimpleC addresses the cause.
Helping You Give Care Every Day
It’s not always easy. You deserve support through difficult tasks. We have a new way to support you in your caregiving.
VIDEO: SimpleC Portraits in Care: Increase Engagement
Instruction Blogs
Unboxing Your Companion
How to Unbox and Setup Your Companion Tablet!
Find Your Companion ID
How to find the Companion ID in the Companion settings
Companion Book Cover Case
Watch: How to Stand Your Companion up Using the Book Cover Case!
Install Family Connect
Step 1: Download the Family Connect App
Install Clinical Connect
Watch: How to Install Clinical Connect. Let’s download Clinical Connect to get started!
Create an Account by Invite Email
Step 2a: Use the Invitation Email to Login to Your New Family Connect Account!
Create a Family Connect Account
Step 2b: How to make a new Family Connect Account if you didn’t receive an email Invitation.
Login to Family Connect
Step 3: Sign in to your Family Connect Account
Login to Clinical Connect
Watch: How to Sign into your Clinical Connect Account
Link to Companion
Step 4: How to Connect to an Existing Companion Profile
Change Your Clinical Connect Password
Watch: How to Change your Clinical Connect Password
Start a TeleVisit Call
Watch: How to start a TeleHealth call using Clinical Connect!
Switching Between Apps
Watch: How to Open & Exit Each SimpleC App on the Care on Wheels (COW)
Request a TeleVisit Call
Watch: How to Request a TeleVisit Call Using Companion!
View Companion Schedule
Watch: How to View Companion Schedules Using Clinical Connect
Schedule a Therapy
Watch: How to Schedule a Companion Therapy Using Clinical Connect
Change Your Family Connect Password
Watch: How to Change your Family Connect Password
TeleVisit Auto Answer
Watch: How to Change Screen Answer to Auto Answer for TeleVisit calls on the Companion!
How to Send a Message
How to Send a Message to Companion, Family Connect, or Clinical Connect Users.
Make a TeleVisit Video Call
Watch: Make a TeleVisit Video Call from Family Connect to Companion!
Sponsored Consumer Mailing Sequence
Week 1
Knowledge is Power
You have a lot of weight on your shoulders. You’re expected to know everything about caring for your loved one. We understand you feel powerless, but this gives you control. SimpleC is the solution.
New Way to Improve Care
Everyone deserves care that is personal to who they are. Your knowledge is critical in delivering the best care for your loved one.
VIDEO: SimpleC Portraits in Care: A Trusted Companion
Setting Reminders to be Healthy
Healthy routines are key for the best health. You can encourage a better routine without being right there in the room. It’s easy! Let us show you how.
VIDEO: Family Connect Care Activity Instruction Video
Helping You Give Care Every Day
It’s not always easy. You deserve support through difficult tasks. We have a new way to support you in your caregiving.
VIDEO: SimpleC Portraits in Care: Increase Engagement
Week 2
Now’s the Time for Tech
The first thing you should know is: things have changed. People are pushing computers your way because there has never been a better time to dive into them.
Support Aging with Dignity
You’re a caregiver. You care. That’s what you do. It’s more than your job, it’s your passion. Let SimpleC help you provide the best care possible. Improve the health and happiness of those you care for every day.
Getting Results Together
SimpleC is a new tool for helping your loved one. We reinforce your insights to address everyday issues both big and small. Are you struggling to find areas that SimpleC could help? Try answering these questions…
Drugs Are Not the Only Option
Supporting and improving mood is hard work. It takes time. It’s every day. Drugs might be able to address the symptoms, but SimpleC addresses the cause.
Week 3
It’s a Tool, Not a Toy
As we age, our need to remember appointments, follow schedules, participate in therapies, and connect with family and friends grow increasingly more important. Technology has become the most innovative and supported method to accomplish these necessary tasks.
Establish Stability in a Time of Need
Professional caregivers will tell you that it all starts with building trust. The best care starts with a trusting relationship. Building this positive relationship takes time. Let’s create a trusting relationship between you and the people you care for. Let’s relieve your stress and struggle.
Bring Stories to Life, Everyday
You can be an active part of your loved one’s care. You can help them stay engaged by reminding them of activities, tasks, responsibilities, and appointments. Create a scheduled show that serves as a motivating reminder.
Tackle the Unmanageable – Change
SimpleC can help you manage your loved one’s schedule. Whether aging at home or in assisted living, managing schedules is essential. But, no two schedules should be identical.
Week 4
Schedules Make Life Easier
It’s challenging to provide pleasant personal care. There are so many tasks to do and so little time to do them. Care can be hard. Sometimes the person does not feel like doing a task. Sometimes they get confused by a new pill or routine. Plans of care are difficult to perform when everyone is not on the same page.
Reminders That You Care
One of the toughest parts of caregiving is the repetition. You don’t like repeating yourself again and again. Your loved one does not like getting constant instructions. No one wants to be dependent.
The Doctor Wants What?
The doctor’s orders do not put the actual changes in motion. Paper procedures and prescriptions do not keep those new routines consistent. Your loved one needs your help to build a new routine; a new lifestyle.
Evolve the Routine
Aging and illness cause complexity and change. Your loved one’s lifelong routine no longer works. Routines must evolve. Commitments must adjust. This leads to more change and more difficulties.
Week 5
Emotions of Caregiving
Caregiving can take on many forms. It’s not always easy. You had responsibilities before you became a caregiver. Now you have more. You have a new role in your loved one’s life. We understand what that’s like. Let us help.
Add Your Voice
Your voice is very important. You know the message and personality of your loved one best. Your voice is a trusted source. To add your Trusted Voice™ to an existing therapy, follow these simple steps…
What is Trusted Voice™?
Everyone knows the voices of their friends and family members. You call as often as you can, daily or weekly. But your voice can be helpful multiple times throughout the day. SimpleC has a new way for your voice to help: Trusted Voice™ Therapy.
Your Voice Can Help
A personal voice message can cheer the person up. It can give instructions to clear confusion. It can work wonders to make the day go by smoothly.